How to order a firearm?
It's actually very easy to do. You can find great deals on-line but be careful who you buy from. Make sure you check the reputation of the dealer before you send any money.
Place your order on-line
Find a dealer near you that will handle the transfer. Most dealers will provide this service and will charge around $30-50 to handle the transaction.
Have the dealer send us a copy of their signed license. It is legal for us to accept a faxed or e-mailed copy of your dealers' Federal Firearms License (FFL). They can either fax it to 253-218-2998 or email a scanned version to [email protected]. It is best if you can have the dealer attach your name or order number with the license so we may process your order in a timely manner.
Once we receive the payment and signed copy of the FFL license, we will ship the firearm to your dealer.
You fill out the necessary paperwork for your state and pick up your firearm.
How do you handle pricing errors?
There are two main pricing errors and in each instance we reserve the right to cancel the order. The first is an item mis-priced due to system issues and/or human unintentional error. The second is the manipulation of our website in order to checkout at a lower price. In the even it is a human error or system error we contact you to discuss and explain. In the event we have identified tampering with our site we will cancel the order with or without notice as well as take means necessary to circumvent and restrict your usage of our site going further.
Should you encounter a price that looks too good to be true please contact us at 877-556-GUNS (4867) or email [email protected] before placing your order.
Why am I receiving a “Gateway Error” when I am checking out?
Our system is set up to immediately charge out your payment information once the order is placed to avoid any credit card information from being saved in the database.
The following may be the cause of you receiving this error message:
- Your billing address does not match your credit card’s billing information.
- Your billing zip code should only require the first 5 digits, additional digits in your zip code will disrupt the transaction.
- Your bank or creditor may be putting a stop to the charges.
- Insufficient funds in your payment account.
If none of these factors apply to you, please give us a call and we can help you with the transaction.
Does Rainier Arms offer a layaway program.
Yes we do, simply download the form here. Fill it out and email it back to us.
Will you ship AR-15 Lowers or AR15 Complete Rifles to CA?
We will ship "Off-List" stripped AR-15 lowers and CA Compliant AR15 Rifles to CA. Rifles will be modified with a Prince bullet button & 10RD mag.
I'm an LEO/Active Military, how do I qualify for your additional discounts?
Email or Fax in your LEO/MIL ID to [email protected] / 253-218-2998. Your status will be changed to LEO/MIL and you will be able to see the discounted prices.
You've changed my status to LEO/MIL. Why am I not seeing lower prices?
First, Try logging out and logging back in. Depending on margins and product availability, some products are not discounted.
Do you have the item In Stock?
Our website is live which means that if you can add the item to your cart, we have it in stock. With as many products as we carry, we can make mistakes but that's the exception and not the rule. If for whatever reason the item is oversold, we will notify you immediately and provide further options.
Where's my Order?
Orders are generally shipped the same day or the next business day by standard air mail, priority mail or UPS. In most cases, you should receive a tracking number to your registered email. If your order is not received within 7-10 days, please contact us.
Shopping from a dealer (Rainier Arms, LLC.) vs directly from a manufacturer:
We are an authorized dealer for all inventory that we carry. We sell the latest AR-15 rifles and parts from most major manufacturers and our volume of business allows us to offer our customers very competitive pricing. We received the 2009 "Dealer Of The Year" award from Noveske as well as Daniel Defense's 2009 "Top 5 Distributor Of The Year" designation along with many other manufactures. You can work with manufacturers direct, but you'll find that our prices are better than many of the distributors’ manufactured suggest retail price. So by purchasing from Rainier Arms, LLC., your rifles/parts are still warranted from the manufacturer the same as purchasing directly from them, but also backed by Rainier Arm's industry leading customer service and support.
In a .308 AR, can I mix and match parts
Between the DPMS & Armalite AR10, Headspace is about .004 different. The length of the extension is different. The length of the tenon on the barrel is different. The length from the front of the extension to the bolt nose is different. The firing pin hole is a different size. The firing pin length is different. The length of the gas system is different. Some of these differences are only a couple thousandths, other greater, but they are different. Yes, some of the parts you can get away with changing, but others, such as the firing pin, will cause an unsafe condition. The rule of thumb is to use the same manufacture for the bolt carrier group & barrel. Meaning, if you are using a DPMS barrel, use a DPMS bolt carrier group, etc.
What is a Shopping Guarantee?
When you complete an eligible purchase from a Rainier Arms, you receive, at no cost to you, a 30-day Norton Shopping Guarantee that may include the following benefits:
- $10,000 Identity Theft Protection. If within 30 days of the date of your eligible purchase you believe your personal information has been compromised, you may claim your comprehensive identity theft coverage to safeguard your personal information. Some restrictions apply.
- $1,000 Purchase Guarantee. If within 30 days of the date of your eligible purchase the merchant has failed to fulfill the express terms of the transaction, you may claim a reimbursement up to the lesser of the purchase price or $1,000 USD. Some restrictions apply.
- $100 Lowest Price Guarantee. If within 30 days of the date of your eligible purchase you see the exact same product advertised on the same merchant Web site at a lower published retail price, you may claim your refund for the difference up to $100 USD. Some restrictions apply.
There is no additional cost for these benefits. This is not a subscription service; and you will not be billed for this, and there is nothing for you to cancel. The benefits expire 30 days from the date of eligible purchase. Expiration will not affect any claims already in process.